reporting!#3589

when creating a ticket and you report someone, can you please let us know what consequence they get? i wanna know if my reports actually make a difference!

JJ Studios moderators disclose that a user report has been processed by closing the report ticket. Reporters are advised to have their direct messages on in our Discord server to receive a direct message from Ticket Tool.

It is industry practice to disclose that a report was processed with an indication that the report was accepted. And for some companies, they disclose if it was rejected. In either case, further information is not yielded to the reporter. Granted, Roblox has recently become an exception. The Help & Safety center now discloses the statuses of reports with an indicator of the action taken.

But concerning JJ Studios at this time, the direct message from Ticket Tool shall be the only communication provided at the resolution of a user report.

I completely understand that you may not want to disclose the exact consequences given to reported users, as I respect their privacy. However, would it be possible to at least let reporters know whether their report was accepted or if any action was taken?

I think it would be reassuring for people who take the time to report users to know that their reports are making a difference, even without knowing the specific punishment.

I’m just curious as to why JJ Studios chooses not to provide that kind of feedback. Thank you for taking the time to respond!