I think if we are being forced to pay such absurd prices for rng crates, it should basically work like a checklist, if you get an item from the crates, it should mark it off and make it unable to be chosen when opening the same type of crate. I think I’ve opened around 10 crates now, and like 3 of them have been duplicates. If it were up to me, I’d probably just remove crates in general and make the cosmetics a part of the regular shop, but if that’s not an option please just make this as a compromise. I know I and many others would really enjoy the game more if this was the case.
A rotating shop is going to be added. Also you’re gambling I feel no reason for them to make it guaranteed you receive something.